Customer Relationship Associate

12,000 - 38,000 /month

Coppergate

Thane West, Thane

6+ months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Night Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a Job Title to join our team Company Name. The role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is n hsc Minimum Qualification and bpo kpo exp requierd Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Working Days sat sun off week during the Shift Type shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Relationship Associate job

What qualifications and experience are required for this Customer Relationship Associate position?
Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Relationship Associate job ranges between ₹12,000-₹38,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 25 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What are the key responsibilities of this Customer Relationship Associate job?
Ans : As a Customer Relationship Associate, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Thane West, Mumbai.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹12,000-₹38,000 per month. This is a Full Time job and has 25 openings.