Customer Relationship Associate

15,000 - 30,000 /month

Coppergate

Sector-4 Vashi, Navi Mumbai

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a customer service adviser to join our team icici lombard and kotak bank he role offers In Hand Salary and involves managing customer calls, delivering outstanding customer service related to bpo kpoJoin us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this ro

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Relationship Associate job

What skills and experience do you need for this Customer Relationship Associate job?
Ans : To apply for this Customer Relationship Associate job, candidates should have skills like Domestic Calling, International Calling, Query Resolution along with 1-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹30,000 per month in this Customer Relationship Associate position.
What shift and timings does this job follow?
Ans : This Customer Relationship Associate job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-4 Vashi, Mumbai.
How many vacancies are there for this Customer Relationship Associate job?
Ans : There are 10 vacancies for this Customer Relationship Associate role.
Is this job open for all genders?
Ans : Yes, this Customer Relationship Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Relationship Associate, you will work on skills like Domestic Calling, International Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Relationship Associate position is Sector-4 Vashi, Mumbai.
Who is the right fit for this Customer Relationship Associate job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution with 1-4 years of experience is the right fit for this Customer Relationship Associate job.
What makes this Customer Relationship Associate job a good opportunity?
Ans : This Customer Relationship Associate job is a good opportunity as it offers a salary between ₹15,000-₹30,000 per month. This is a Full Time job and has 10 openings.