Customer Experience Executive

15,000 - 20,000 /month

Shree Balaji Home Decor

Bharat Colony, Faridabad

3 - 6 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Experience Executive to join our team at null to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Customer Experience Executive job

What are the eligibility criteria for this Customer Experience Executive job?
Ans : Candidates should have a Graduate and above qualification with 3-6 years of experience for this Customer Experience Executive job offered by Shree Balaji Home Decor in Bharat Colony, Faridabad.
What salary is offered for this Customer Experience Executive job?
Ans : The salary for this Customer Experience Executive job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Experience Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bharat Colony, Faridabad.
How many vacancies are there for this Customer Experience Executive job?
Ans : There are 2 vacancies for this Customer Experience Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 3-6 years of experience are eligible to apply for this Customer Experience Executive role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Experience Executive position is Bharat Colony, Faridabad.
What makes this Customer Experience Executive job a good opportunity?
Ans : This Customer Experience Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.