Client Relationship Executive

20,000 - 25,000 /month

Indulge Sign & Graphics

Sector 32 Faridabad, Faridabad

3 - 6 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Client Relationship Executive to join our team at Indulge Sign & Graphics. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Advertising. The role offers ₹20,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Client Relationship Executive job

What skills and experience do you need for this Client Relationship Executive job?
Ans : To apply for this Client Relationship Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 3-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Client Relationship Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Client Relationship Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 32 Faridabad, Faridabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Client Relationship Executive job is open for both male and female candidates.
What are the key responsibilities of this Client Relationship Executive job?
Ans : As a Client Relationship Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Client Relationship Executive job is located in Sector 32 Faridabad, Faridabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 3-6 years of experience is ideal for this Client Relationship Executive job.
Why should you apply for this Client Relationship Executive job?
Ans : This Client Relationship Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.