Customer Care Executive

17,000 - 18,000 /month

Global Freight Connections Private Limited

Sector 81 Faridabad, Faridabad

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Logistics

Languages: Hindi

Graduate and above

All genders

5 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Job Title to join our team GLOBAL FREIGHT CONNECTIONS PVT LTD. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to LOGISTICS INDUSTRY.

The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is GRADUATION and 1 YEAR. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹17,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 81 Faridabad, Faridabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 2 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 81 Faridabad, Faridabad.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹17,000-₹18,000 per month. This is a Full Time job and has 2 openings.