Customer Care Service

15,000 - 35,000 /month

Sutherland

Malad (West), Mumbai

0 - 6+ years Experience in Customer Support / TeleCaller

54 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at SUTHERLAND to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹35,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

Can freshers or experienced candidates apply for this Customer Care Service role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Care Service role.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹15,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There are 54 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Malad (West), Mumbai.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 54 openings.