Customer Care Service

Job Description: Customer Support

About the Role

Key Responsibilities:

• Make outbound calls to potential customers to generate leads and sales opportunities.

• Explain products and services effectively to prospective clients.

• Build and maintain strong customer relationships.

• Follow up with leads and convert them into successful sales.

• Achieve daily, weekly, and monthly sales targets.

• Maintain accurate records of customer interactions in the CRM system.

• Handle customer queries professionally and provide appropriate solutions.

• Coordinate with internal teams to ensure a seamless customer experience.

Required Skills & Qualifications:

• 6 months to 1 year of experience in outbound sales, or customer support or inside sales.

• Excellent verbal communication skills in English and Hindi (additional languages are an advantage).

• Strong persuasion, negotiation, and interpersonal skills.

• Ability to work in a target-driven environment.

• Basic computer knowledge and familiarity with MS Office and CRM tools.

• Positive attitude, self-motivated, and eager to learn.

Preferred Candidate Profile:

• Graduate or undergraduate with relevant sales experience.

• Comfortable making a high volume of outbound calls.

• Strong problem-solving and customer-handling skills.

• Ability to work independently as well as part of a team.

Location: Navi Mumbai

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.