Customer Care Service

15,000 - 40,000 /month

Hexaware

Sector-2 Ghansoli, Navi Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at Hexaware to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹40,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Service job

What skills and experience do you need for this Customer Care Service job?
Ans : To apply for this Customer Care Service job, candidates should have skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-3 years of experience.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹15,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-2 Ghansoli, Mumbai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Care Service job. Only male candidates can apply.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like Domestic Calling, International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Service job is located in Sector-2 Ghansoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, International Calling, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹15,000-₹40,000 per month. This is a Full Time opportunity and has 10 openings available.