Customer Care Service

10,000 - 14,000 /month

Groupzon Software Private Limited

Kasba, Kolkata

2 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Software & IT Services

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at Groupzon Software Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 14,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Service job

What are the eligibility criteria for this Customer Care Service job?
Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience and skills like Domestic Calling for this Customer Care Service job offered by Groupzon Software Private Limited in Kasba, Kolkata.
What salary is offered for this Customer Care Service job?
Ans : The salary for this Customer Care Service job ranges between ₹10,000-₹14,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kasba, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 2-3 years of experience can apply for this Customer Care Service job. Only female candidates can apply.
What does the role of Customer Care Service involve?
Ans : As a Customer Care Service, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Service job is located in Kasba, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 2-3 years of experience is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹10,000-₹14,000 per month. This is a Full Time opportunity and has 2 openings available.