Business Advisor

10,000 - 45,000 /month*

India First Life Insurance Company Limited

Park Street, Kolkata

₹5,000 incentives included

0 - 6 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Life Insurance

Languages: Hindi, Bengali

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: PF

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Business Advisor to join our team at India First Life Insurance Company Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Life Insurance. The role offers ₹ 10,000 - ₹ 45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Business Advisor job

What skills and experience do you need for this Business Advisor job?
Ans : To apply for this Business Advisor job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Business Advisor job ranges between ₹10,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Business Advisor job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Park Street, Kolkata.
How many vacancies are there for this Business Advisor job?
Ans : There are 25 vacancies for this Business Advisor role.
Is this job open for all genders?
Ans : Yes, this Business Advisor job is open for both male and female candidates.
What are the key responsibilities of this Business Advisor job?
Ans : As a Business Advisor, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Business Advisor position is Park Street, Kolkata.
Who is the right fit for this Business Advisor job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-6 years of experience is the right fit for this Business Advisor job.
What makes this Business Advisor job a good opportunity?
Ans : This Business Advisor job is a good opportunity as it offers a salary between ₹10,000-₹45,000 per month. This is a Full Time job and has 25 openings.