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Customer Care Service

salary 15,000 - 15,000 /month
company-logo
job companyFeather Hospitality Llp
job location Work from home
job experience6 - 24 months Experience in Customer Support / TeleCaller
1 Opening
work_from_home Work From Home
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Service job

  1. What skills and experience do you need for this Customer Care Service job?
    Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Care Service job?
    Ans : The salary is ₹15,000 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Service job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Customer Care Service job?
    Ans : There is 1 vacancy for this Customer Care Service role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Customer Care Service role. Only female candidates are eligible.
  7. What does the role of Customer Care Service involve?
    Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Service position is Hochimin Sarani, Kolkata.
  9. Who is the right fit for this Customer Care Service job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Care Service job.
  10. What makes this Customer Care Service job a good opportunity?
    Ans : This Customer Care Service job is a good opportunity as it offers a salary of ₹15,000 per month. This is a Full Time job and has 1 opening.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 15000

English Proficiency

Yes

Contact Person

Ayush Jain
Posted 21 hours ago
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