Customer Care Service

21,500 - 22,000 /month

Cogent E-services Limited

Juinagar West, Mumbai

6+ months Experience in Customer Support / TeleCaller

30 Openings

Full Time

Graduate and above

All genders

6 days working | Rotational Shift

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

What qualifications and experience are required for this Customer Care Service position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹21,500-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai.
How many vacancies are there for this Customer Care Service job?
Ans : There are 30 vacancies for this Customer Care Service role.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Service position is Juinagar West, Mumbai.
What makes this Customer Care Service job a good opportunity?
Ans : This Customer Care Service job is a good opportunity as it offers a salary between ₹21,500-₹22,000 per month. This is a Full Time job and has 30 openings.