Customer Care Representative

12,000 - 15,000 /month

Woodrock Infotech Private Limited

Sector V - Salt Lake, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Role: Voice Customer Support Associate (CSA) Job Location: Kolkata

Hiring immediate joiners.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

Candidates should be fluent in English & Hindi languages .

Minimum 12th pass or any graduate candidates can apply.

⏰ Work Timing: Rotational (9 Hrs of Work) …. Mostly evening shifts

🎁 Salary: • Upto 16k in hand

✅ Week off- Any 1-day week off (Rotational)

Interview Timings: 10am-6pm

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Representative role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Sector V - Salt Lake, Kolkata.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 50 openings.