We are looking for a Customer Care Representative to join our team at Twiite. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹17,000 - ₹21,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.
More about this Customer Care Representative job
Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Care Representative role.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹21,000 per month in this Customer Care Representative position.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Representative, you will work on skills like Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Ghansoli, Mumbai.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-5 years of experience is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹17,000-₹21,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Benefits
PF, Insurance
Skills Required
Domestic Calling, Query Resolution
Shift
Day
Contract Job
No
Salary
₹ 17000 - ₹ 21000
Regional Languages
Marathi, Kannada
English Proficiency
Yes
Contact Person
Umakant Gautam
Interview Address
Ghansoli Navi Mumbai Next to mbp, Sector-3 Ghansoli, Mumbai
A Naukri Group company
LoginHire Local Staff
17,000 - 21,000 /month
Twiite
Ghansoli, Navi Mumbai
0 - 5 years Experience in Customer Support / TeleCaller
Full Time
