Customer Care Representative

14,000 - 16,200 /month*

Mnc Associates

New Town, Kolkata

₹1,200 incentives included

Freshers in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

PAN Card, Aadhar Card

Job Description

We are looking for Customer Service Associate / Process associate (FRESHER with no UAN or PF account) to kickstart your career with Multi National Company. It is an Appenticeship programme. The role offers in Hand Salary and involves managing customer calls, delivering outstanding customer service related to Industry. Join MNC for a great work environment with various opportunities for career growth.

Key responsibilities:

Manage incoming chats or emails in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Job Requirements:
The minimum qualification for this role is Minimum Qualification and Experience Range. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidate should be excellent and fluent with English Communication.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

What skills and experience do you need for this Customer Care Representative job?
Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along.
What salary is offered for this Customer Care Representative job?
Ans : The salary for this Customer Care Representative job ranges between ₹14,000-₹16,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Town, Kolkata.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 10 vacancies for this Customer Care Representative role.
Is this job open for all genders?
Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
What does the role of Customer Care Representative involve?
Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is New Town, Kolkata.
Who is the right fit for this Customer Care Representative job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process is the right fit for this Customer Care Representative job.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 10 openings.