Customer Care Representative

Job Details

We're looking for a motivated & accountable Representative who actively seeks out and engages prospective customers. The ideal candidate will possess a deep understanding of the sales process, relationship building, and providing solutions on the query. They will be responsible for achieving solutions provided within specific time limit and developing a comprehensive understanding of our products and services. The role requires both independent initiative and teamwork to drive success.

We are seeking candidates who are willing to commit for excellence with us minimum 2 yrs.

Wellness Vibe is a company that believes in the therapeutic powers of music and sound. We promote the philosophy of being in "Synergy and Flow" with the Universe and offer a powerful technology called 'power brain' for prosperity and well-being. Our therapies combine modern technology with ancient healing methods to help people lead prosperous and enriched lives.

Responsibilities:

Relationship Building, System Management, Product Knowledge, Achieving Targets, Market Research, Reporting, Customer Service, Needs Assessment, Project Coordination, Client Communication, Follow-Up, Client Feedback, Problem Solving, Competitive Analysis, Continuous Improvement, Customer Retention, Creating a positive on boarding experience for new clients, Active listening, Performing on site visits.

About Wellness Vibe:

To create solutions that cater to mental, physical and business wellness that is easy to implement in a fast-paced world. At Wellness Vibe, we combine scientific and ancient yogic tools and techniques, including Nada Yoga and leading-edge technology, to guide individuals towards ease, well-being, and harmony regardless of their busy schedule. We understand the significance of work-life balance and productivity in achieving personal growth and fulfillment.

Job Type: Full-time

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.