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Customer Care Representative

salary 12,000 - 23,000 /month*
company-logo
job companyKotak Mahindra Life Insurance Company Limited
job location Shyam Bazaar, Kolkata
incentive₹6,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: B2B Sales
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Kotak Mahindra Life Insurance Company Limited to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹ 12,000 - ₹ 23,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Representative job

  1. What are the eligibility criteria for this Customer Care Representative job?
    Ans : Candidates should have a Graduate and above qualification with 1-2 years of experience for this Customer Care Representative job offered by Kotak Mahindra Life Insurance Company Limited in Shyam Bazaar, Kolkata.
  2. What salary is offered for this Customer Care Representative job?
    Ans : The salary for this Customer Care Representative job ranges between ₹12,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shyam Bazaar, Kolkata.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 10 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Shyam Bazaar, Kolkata.
  8. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹12,000-₹23,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 23000

Contact Person

Jhilik Saha

Interview Address

Kankurgachi, Kankurgachi, Kolkata
Posted 7 hours ago
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