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Customer Care Representative

salary 15,000 - 24,000 /month
company-logo
job companyFast And Direct Services
job location Vashi, Navi Mumbai
job experienceFreshers in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Care Representative to join our team at Fast And Direct Services to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹24,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹24,000 per month in this Customer Care Representative position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Representative, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Care Representative job is located in Vashi, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along is ideal for this Customer Care Representative job.
  10. Why should you apply for this Customer Care Representative job?
    Ans : This Customer Care Representative job offers a salary between ₹15,000-₹24,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 24000

Contact Person

Swara
Posted 3 hours ago
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