jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Representative

salary 14,000 - 25,000 /month
company-logo
job companyFast And Direct Services
job location Thane West, Thane
job experienceFreshers in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Care Representative to join our team at Fast And Direct Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹14,000 - ₹25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

  1. What skills and experience do you need for this Customer Care Representative job?
    Ans : To apply for this Customer Care Representative job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along.
  2. What salary is offered for this Customer Care Representative job?
    Ans : The salary for this Customer Care Representative job ranges between ₹14,000-₹25,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Representative job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Customer Care Representative job?
    Ans : There are 25 vacancies for this Customer Care Representative role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Representative job is open for both male and female candidates.
  7. What does the role of Customer Care Representative involve?
    Ans : As a Customer Care Representative, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Representative position is Thane West, Mumbai.
  9. Who is the right fit for this Customer Care Representative job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution is the right fit for this Customer Care Representative job.
  10. What makes this Customer Care Representative job a good opportunity?
    Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 25000

Contact Person

Sumaiya
Posted 21 hours ago
similar jobs

Apply to similar jobs

₹ 18,000 - 36,000 per month
Bpo
Thane West, Mumbai
Skills: Non-voice/Chat Process, International Calling, Query Resolution, Domestic Calling, Computer Knowledge
New
10 Openings
₹ 21,000 - 34,000 per month *
Coral Bling Services Private Limited
Thane West, Mumbai
Skills: Query Resolution, Domestic Calling, Computer Knowledge, Non-voice/Chat Process
New
Incentives included
50 Openings
₹ 30,000 - 30,500 per month
Teleperformance
Thane West, Mumbai
Skills: International Calling, Domestic Calling, Query Resolution
New
99 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates