Customer Care Representative

12,000 - 18,000 /month

Apna Solution

Thane West, Thane

Freshers in Customer Support / TeleCaller

50 Openings

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Representative to join our team at Apna Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹12000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Representative job

Can freshers or experienced candidates apply for this Customer Care Representative role?
Ans : Candidates who have All Education levels can apply for this Customer Care Representative role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Representative job ranges between ₹12,000-₹18,000 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Care Representative job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many vacancies are there for this Customer Care Representative job?
Ans : There are 50 vacancies for this Customer Care Representative role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Customer Care Representative job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Customer Care Representative position is Thane West, Mumbai.
What makes this Customer Care Representative job a good opportunity?
Ans : This Customer Care Representative job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Both job and has 50 openings.