Customer Care Officer

20,000 - 25,000 /month

Skillsource It Solutions

Kalyani Nagar, Pune

6+ months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Care Officer to join our team at Skillsource It Solutions to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Officer job

What qualifications and experience are required for this Customer Care Officer position?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Computer Knowledge, International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Officer job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalyani Nagar, Pune.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Officer job?
Ans : As a Customer Care Officer, key responsibilities include skills like Computer Knowledge, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Officer job is located in Kalyani Nagar, Pune.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling along with 1-7 years of experience is ideal for this Customer Care Officer job.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.