Assistant Manager

25,000 - 50,000 /month*

Bajaj Finance Limited

Field job

Wakdewadi, Pune

₹15,000 incentives included

6+ months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Assistant Manager to join our team at Bajaj Finance Limited. The role offers ₹25000 - ₹50000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Assistant Manager job

What are the eligibility criteria for this Assistant Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-7 years of experience and skills like Computer Knowledge for this Assistant Manager job offered by Bajaj Finance Limited in Wakdewadi, Pune.
What salary is offered for this Assistant Manager job?
Ans : The salary for this Assistant Manager job ranges between ₹25,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wakdewadi, Pune.
How many vacancies are there for this Assistant Manager job?
Ans : There is 1 vacancy for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What does the role of Assistant Manager involve?
Ans : As a Assistant Manager, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Wakdewadi, Pune.
Who is the right fit for this Assistant Manager job?
Ans : A candidate having skills like Computer Knowledge with 1-7 years of experience is the right fit for this Assistant Manager job.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹25,000-₹50,000 per month. This is a Full Time job and has 1 openings.