Customer Care Officer

20,000 - 25,000 /month*

Guarented Rentals Private Limited

Horamavu Banaswadi, Bangalore

₹3,000 incentives included

6 - 12 months Experience in Customer Support / TeleCaller

6 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Customer Care Officer to join our team at Guarented Rentals Private Limited. The role offers ₹20000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Officer job

What skills and experience do you need for this Customer Care Officer job?
Ans : To apply for this Customer Care Officer job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Horamavu Banaswadi, Bangalore.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 6 vacancies for this Customer Care Officer role.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Officer, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Horamavu Banaswadi, Bangalore.
Who is the right fit for this Customer Care Officer job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-1 years of experience is the right fit for this Customer Care Officer job.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 6 openings.