Customer Care Officer

14,500 - 17,500 /month

Business Integra Software Solution Private Limited

Sector 127 Noida, Noida

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Cab, Insurance, PF

Job Description

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Officer job

What skills and experience do you need for this Customer Care Officer job?
Ans : To apply for this Customer Care Officer job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Customer Care Officer job?
Ans : The salary for this Customer Care Officer job ranges between ₹14,500-₹17,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 127 Noida, Noida.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 25 vacancies for this Customer Care Officer role.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What does the role of Customer Care Officer involve?
Ans : As a Customer Care Officer, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Sector 127 Noida, Noida.
Who is the right fit for this Customer Care Officer job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Officer job.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹14,500-₹17,500 per month. This is a Full Time job and has 25 openings.