Customer Care Officer

17,200 - 26,100 /month

Bisnouli Sarvodaya Gramodyog Sewa Sansthan

Bagnan, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

21 Openings

Full Time

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Officer role.
What salary is offered for this Customer Care Officer job?
Ans : The salary for this Customer Care Officer job ranges between ₹17,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bagnan, Kolkata.
How many openings are available for this position?
Ans : There are 21 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Officer job is located in Bagnan, Kolkata.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹17,000-₹26,000 per month. This is a Full Time opportunity and has 21 openings available.