Customer Care Manager

15,000 - 25,000 /month

Sri Jain Jewel Park

KPHB, Hyderabad

1 - 4 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Customer Care Manager (Female)

Company: Sri Jain Jewel Park
Location: KPHB Colony, Hyderabad

Key Responsibilities:

Handle customer inquiries through phone, WhatsApp, Instagram, and other online platforms.
Respond to customer queries promptly and professionally.
Follow up with customers regarding orders, repairs, and deliveries.
Maintain customer records and update the CRM system.
Coordinate with the sales team to ensure excellent customer service.
Resolve customer complaints and escalate issues when required.
Prepare and submit daily and monthly customer service reports.
Manage customer feedback and ensure high customer satisfaction.
Support promotional campaigns and customer engagement activities.

Requirements:

Female candidates preferred.
Excellent communication skills in Telugu, Hindi, and English.
Basic computer knowledge (MS Office/CRM software).
Strong customer handling and problem-solving skills.
Experience in customer service or CRM is preferred.
Jewellery retail experience is an added advantage.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Manager job

Who is eligible to apply for this Customer Care Manager job at Sri Jain Jewel Park?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge for this Customer Care Manager job offered by Sri Jain Jewel Park.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Care Manager position.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in KPHB, Hyderabad.
How many vacancies are there for this Customer Care Manager job?
Ans : There is 1 vacancy for this Customer Care Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-4 years of experience are eligible to apply for this Customer Care Manager role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Manager, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is KPHB, Hyderabad.
Who is the right fit for this Customer Care Manager job?
Ans : A candidate having skills like Computer Knowledge with 1-4 years of experience is the right fit for this Customer Care Manager job.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 1 openings.