jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Manager

salary 15,000 - 25,000 /month
company-logo
job companyLumocast Digital Signage Private Limited
job location Bhiwandi, Mumbai
job experience2 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Software & IT Services
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Bike, Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, 2-Wheeler Driving Licence, Bank Account

Job Description

We are looking for a Customer Care Manager to join our team at Lumocast Digital Signage Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹ 15,000 - ₹ 25,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 2 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6+ years Experience.

More about this Customer Care Manager job

  1. What skills and experience do you need for this Customer Care Manager job?
    Ans : To apply for this Customer Care Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 2-7 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Manager job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bhiwandi, Mumbai.
  5. How many vacancies are there for this Customer Care Manager job?
    Ans : There is 1 vacancy for this Customer Care Manager role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Manager job?
    Ans : As a Customer Care Manager, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Manager position is Bhiwandi, Mumbai.
  9. Who is the right fit for this Customer Care Manager job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 2-7 years of experience is the right fit for this Customer Care Manager job.
  10. What makes this Customer Care Manager job a good opportunity?
    Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi

Contact Person

Chirag Shah

Interview Address

Bhiwandi, Mumbai, Bhiwandi, Mumbai
Posted 16 hours ago
similar jobs

Apply to similar jobs

₹ 25,000 - 30,000 per month
Behera Tech Llp
Work from home
SkillsComputer Knowledge, Domestic Calling, Query Resolution
New
50 Openings
₹ 18,500 - 32,000 per month *
Noventra Outsourcing Private Limited
Bhiwandi, Mumbai
SkillsQuery Resolution, Non-voice/Chat Process, International Calling, Domestic Calling, Computer Knowledge
New
Incentives included
5 Openings
₹ 18,600 - 34,500 per month
A G Enterprises
Work from home
SkillsNon-voice/Chat Process, Domestic Calling, Computer Knowledge
New
5 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates