Customer Care Manager

25,000 - 45,000 /month

Kiran Motors Maharashtra

Ghatkopar West, Mumbai

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Automobile

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Customer Care Manager to join our team at Kiran Motors Maharashtra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹25,000 - ₹45,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Manager job

What skills and experience do you need for this Customer Care Manager job?
Ans : To apply for this Customer Care Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹25,000-₹45,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghatkopar West, Mumbai.
How many vacancies are there for this Customer Care Manager job?
Ans : There are 2 vacancies for this Customer Care Manager role.
Is this job open for all genders?
Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
What does the role of Customer Care Manager involve?
Ans : As a Customer Care Manager, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is Ghatkopar West, Mumbai.
Who is the right fit for this Customer Care Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Care Manager job.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹25,000-₹45,000 per month. This is a Full Time job and has 2 openings.