Customer Care Manager

salary 15,000 - 20,000 /month
company-logo
job companyBhima Jewellery Madurai
job location Trichy Highway, Trichy
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
5 Openings
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal, PF

Job Description

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We are looking for GREETER/CRE/DEO a to join our team BHIMA JEWELLERS. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Industry. The role offers In Hand Salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Minimum Qualification and Experience Range. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a Working Days week during the Shift Type shift.

WALKIN:

DATE: 19-07-2025 & 20-07-2025

Bhima Jewellery:

TRICHY - 32/33 Chinna Kadai St, NSB Rd, Tiruchirappalli, Tamil Nadu 620002.

CONTACT: 8903778916

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Manager job

  1. What is the eligibility criteria to apply for this Customer Care Manager job?
    Ans: The candidate should be All Education levels and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Trichy.
  3. How many working days are there for this Customer Care Manager job?
    Ans: This Customer Care Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Manager job?
    Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., BHIMA JEWELLERY MADURAI.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Manager role?
    Ans: There is an immediate opening of 5 Customer Care Manager at BHIMA JEWELLERY MADURAI
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Manager job?
    Ans: This Customer Care Manager job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

English Proficiency

No

Contact Person

Prabhakaran D

Interview Address

32/33 Chinna Kadai St, NSB Rd, Tiruchirappalli, Tamil Nadu 620002.
Posted 14 hours ago
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