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Customer Care Executive (Voice & Sales Process)

salary 13,000 - 22,000 /month
company-logo
job companyAltruist Technologies
job location GB Palya, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
60 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Customer Care Executive (Voice & Sales Process) to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Customer support. The role offers ₹13,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive (Voice & Sales Process) job

  1. What skills and experience do you need for this Customer Care Executive (Voice & Sales Process) job?
    Ans : To apply for this Customer Care Executive (Voice & Sales Process) job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive (Voice & Sales Process) job ranges between ₹13,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive (Voice & Sales Process) job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in GB Palya, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 60 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive (Voice & Sales Process) job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executive (Voice & Sales Process) job?
    Ans : As a Customer Care Executive (Voice & Sales Process), key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive (Voice & Sales Process) job is located in GB Palya, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Care Executive (Voice & Sales Process) job.
  10. Why should you apply for this Customer Care Executive (Voice & Sales Process) job?
    Ans : This Customer Care Executive (Voice & Sales Process) job offers a salary between ₹13,000-₹22,000 per month. This is a Full Time opportunity and has 60 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 22000

Regional Languages

Hindi, Marathi

English Proficiency

Yes

Contact Person

Arijit Bar

Interview Address

Altruist India Pvt Ltd Chambers, #4, 5, 6, behind RNS MOTORS Garvebhavi Palya Bengaluru PIN: 560068, GB Palya, Bangalore
Posted 7 hours ago

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