A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 28,000 /month
Ison Xperiences
Bommanahalli, Bangalore
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
Job Description
Roles & Responsibilities
Handle customer queries and provide accurate and timely resolutions.
Assist customers with troubleshooting and service-related issues.
Handle queries related to prepaid and postpaid services.
Understand customer concerns and provide appropriate information and guidance.
Maintain professional, polite, and customer-focused communication.
Communicate effectively in English while handling customer interactions.
Follow process guidelines, company policies, and customer service quality standards.
Maintain a high level of customer satisfaction during every interaction.
Candidate Requirements
Good proficiency in English is mandatory.
Minimum qualification: 12th Pass or Any Degree.
Freshers and experienced candidates are eligible.
Strong communication and customer-handling skills.
Good problem-solving and troubleshooting abilities.
Customer-focused and professional approach.
Comfortable working in 24/7 rotational shifts.
Willingness to work as per business and process requirements.
Skills & Requirements
Required Skills
Handle queries related to prepaid and postpaid services.
Preferred Skills
Understand customer concerns and provide appropriate information and guidance.
Experience
0 - 5 years
Education
12th
Age Range
18 - 30 years
Languages Required
English
