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Customer Care Executive

salary 20,000 - 25,000 /month
company-logo
job companyWatch Your Health.com India Private Limited
job location Seawoods, Navi Mumbai
job experience2 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

Job description

Job Title: Customer Support Executive

Experience: 2+ Years
Location: Mumbai / Navi Mumbai


Job Responsibilities:

  • Handle customer queries via calls, emails, and chat.

  • Resolve banking and payment-related issues within defined SLAs.

  • Provide support for digital banking services and transactions.

  • Escalate unresolved issues to relevant teams.

  • Maintain accurate records of customer interactions.

  • Ensure compliance with banking policies and customer service standards.


Required Skills:

  • Excellent communication skills.

  • Strong customer handling and problem-solving abilities.

  • Basic knowledge of banking operations and digital payment systems.

  • Proficiency in MS Office and CRM tools.

  • Graduate in any discipline.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Executive job

  1. What qualifications and experience are required for this Customer Care Executive position?
    Ans : Candidates should have a Graduate and above qualification with 2-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Seawoods, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Seawoods, Mumbai.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 2 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

Akash
Posted 4 days ago
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