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Customer Care Executive

salary 35,000 - 38,000 /month
company-logo
job companyVicta Earlyjobs Technologies Private Limited
job location Malad (West), Mumbai
job experience6 - 36 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift
star
Job Benefits: Cab

Job Description

Customer Service Executive | Payment Gateway

Join Teleperformance Global Services Private Limited and build your career in customer support with one of the leading global BPO organizations.

Job Details

  • Location: Mumbai (Malad – Main Office)

  • Openings: 10

  • Job Type: Full-time

  • Work Mode: On-site

  • Hiring Need: Immediate

Eligibility Criteria

  • Graduate or Undergraduate candidates can apply

  • Minimum 6 months of experience required

  • Excellent verbal communication skills in English

Shift & Working Days

  • 5 days working

  • 2 rotational week-offs

  • US Shift (9-hour rotational shifts)

Selection Process

  1. HR Round

  2. SHL Bundle Test & Typing Test

    • Typing Speed: 25 WPM

    • Accuracy: 90% required

  3. Rec Operations Round

  4. Operations Round

Salary & Benefits

  • 6 Months Experience: INR 5,03,500 CTC per annum

    • Approx. INR 35,000 take-home/month

  • 1 Year Experience: INR 5,19,300 CTC per annum

    • Approx. INR 36,000 take-home/month

  • 2+ Years Experience: INR 5,46,300 CTC per annum

    • Approx. INR 38,000 take-home/month

Key Skills

  • Customer Service

  • Payment Gateway Support

  • Communication Skills

  • Problem Solving

  • Voice Process Handling

Apply now and kickstart your career with a fast-growing customer support team in Mumbai.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 1-3 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹35,000-₹38,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Night shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Malad (West), Mumbai.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, International Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹35,000-₹38,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab

Skills Required

Computer Knowledge, International Calling, Query Resolution, english

Shift

Night

Contract Job

No

Salary

₹ 35000 - ₹ 38000

English Proficiency

Yes

Contact Person

Oindrila Banink

Interview Address

Teleperformance Towers, 1406 - A / 28, Malad,, Mindspace, Malad (West), Mumbai
Posted a day ago
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