Job Responsibilities:
Handle customer inquiries via phone, chat, and email
Provide accurate information about products/services
Resolve customer complaints in a professional manner
Maintain positive customer relationships
Coordinate with internal teams when required
Keep records of customer interactions and follow-ups
Requirements:
Good communication and interpersonal skills
Basic computer knowledge
Ability to handle customers politely and patiently
Prior customer service experience is a plus
Must be able to speak and understand basic English
Important Note:
Candidates who cannot speak basic English are requested not to apply.