Key Responsibilities
Handle customer calls & emails
Resolve queries and complaints within timelines
Provide empathetic and quality customer support
Engage non-responsive and delinquent customers
Maintain accurate records and build strong customer relationships
Preferred profile
Any Graduate.
0–2 years of experience in Telecalling (Banking / NBFC preferred)
Hindi proficiency is mandatory. Fluency in any two South Indian languages (Tamil / Telugu / Kannada)