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Customer Care Executive

salary 14,000 - 20,000 /month
company-logo
job companyUpskill Academy
job location Doranda, Ranchi
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Care Executive to join our team at Upskill Academy to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Customer Care Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹14,000-₹20,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doranda, Ranchi.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 50 vacancies for this Customer Care Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-7 years of experience are eligible to apply for this Customer Care Executive role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Doranda, Ranchi.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Domestic Calling with 0-7 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹14,000-₹20,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 20000

English Proficiency

Yes

Contact Person

Samiksha
Posted 10+ days ago
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