Customer Care Executive

18,000 - 19,000 /month

Undisclosed

Mahape, Mumbai

2 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Stock Market / Mutual Funds

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

Job Description:
We are looking for a Customer Service Executive to handle inbound and outbound customer calls and manage back-office operations. The role requires good communication skills, coordination with customers, and maintaining accurate records.

Key Responsibilities:

Handle inbound and outbound calls professionally.
Respond to customer queries and provide necessary information.
Maintain and update customer records and call logs.
Perform back-office tasks such as data entry, documentation, and coordination with internal teams.
Follow up with customers when required.
Ensure good customer service and timely resolution of queries.

Eligibility Criteria:

Female candidates preferred.
Good communication skills in Hindi and basic English.
Basic computer knowledge (MS Excel, Email, Data Entry).
Experience in customer service / telecalling / back office will be an advantage.
Freshers with good communication skills can also apply.

Employment Type:

Third-party payroll

Salary & Benefits:

Salary as per industry standards.
Statutory benefits: PF & ESIC will be provided.
Company-provided meals:
- Morning breakfast
- Afternoon meal
- Evening breakfast

Work Location: Mahape, Navi Mumbai

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 2-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹19,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahape, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Mahape, Mumbai.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 2-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹19,000 per month. This is a Full Time job and has 1 openings.