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Customer Care Executive

salary 15,000 - 45,000 /month*
company-logo
job companyTele Performance
job location Airoli, Navi Mumbai
incentive₹10,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

🚨e-Clerx Services Pvt. Ltd. 🚨

🏢 Company: eClerx Services Pvt. Ltd.

📞 Process:

1. Altice Inbound (US Voice Telecom Internet Voice Process)

📍 Location: Airoli

🕒 Shift Timing & Window: 4:30 PM – 10:30 AM (US Shift-Any 9 Hours)

📅 Working Days: 5 Working Days

🎉 Week Offs: Any 2 Rotational Offs

Eligibility Criteria:

🎓 Education:

✔ SSC + 3 Years Diploma (Freshers & Experienced)

✔ HSC + 2 Years Diploma (Freshers & Experienced)

✔ Any Graduate (Freshers & Experienced)

✔ HSC + Minimum 6 Months Domestic BPO Experience (With Complete Documents)

📌 Additional Eligibility:

✔ Graduation Passing Year: 2018 – 2026

✔ Semester 1 to 5 Mark Sheets Mandatory for Appeared Candidates

✔ Candidates Awaiting Final Results Can Apply

✔ Graduates With Online Mark Sheets Can Apply

💰 Salary Details:

🔹 CTC/Gross Salary: ₹20,100

🔹 ESIC Deduction: ₹350

🔹 Transport Deduction: ₹1,600

💵 In-Hand Salary: ₹18,150 + Night Shift Allowance: ₹4,000

Total Monthly Earnings: ₹22,150

🎯 Performance Incentives: Up to ₹7,000 Per Month.

🏆 Client Incentive: Up to ₹3,000 Per Month.

🏥 Medical Insurance: Coverage Up to ₹3 Lakhs

👥 Age Criteria: 21 to 32 Years

📝 Rounds of Interview:

1. HR Round

2. Versant Assessment (Face to Face)

3. Voice & Accent (V&A) (Face to Face)

4. Operations Round (Face to Face)

⚡ One-Day Selection Process

⚡ Immediate Joining Available

🚗 Transportation Facility:

Home Pick-Up & Home Drop Available

📍 Transport Boundaries:

🚆 Harbour Line:

Panvel, Kalamboli, Taloja Phase 1, Kamothe, Vashi, Mankhurd, Chembur, Tilak Nagar, Kurla East, Sion Station

🚆 Trans Harbour Line:

Panvel to Thane

🚆 Central Line:

Ulhasnagar to Kurla East, Kanjurmarg, Powai, Goregaon East (via JVLR), Khoni Palava (Dombivli Phase 2)

Note: No-Diva, some part of Kalwa

📄 Documents Required:

✔ Aadhaar Card

✔ PAN Card

✔ SSC & HSC Mark Sheets

✔ Graduation Mark Sheets (All Semesters)

✔ Offer Letter

✔ Last 3 Months Salary Slips

✔ Bank Statement

✔ Experience Letter

(Any 2 Employment Documents Mandatory for Experienced Candidates)

🌟 Why Join eClerx?

✅ Freshers Welcome

✅ International Voice Process

✅ Attractive Incentives

✅ Free Transportation Facility

✅ Medical Insurance Benefits

✅ Excellent Career Growth Opportunities

HR Recruiter -Suchitra Kumari (Job Zone) contact & Send resume on :-9076141042

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹45,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Airoli, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Airoli, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹15,000-₹45,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 45000

English Proficiency

Yes

Contact Person

Suchitra Kumari

Interview Address

Airoli, Airoli, Mumbai
Posted 9 hours ago
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