Customer Care Executive

Job Title: Customer Support Executive
Company: Techno Task Business Solutions Pvt. Ltd.
Location: Mysore
Employment Type: Full-time

Job Description

We are looking for a Customer Support Executive to join our team at Techno Task Business Solutions Pvt. Ltd. This role involves handling customer calls, providing exceptional support, and addressing queries and concerns related to our services. The position offers a competitive in-hand salary and a dynamic work environment with opportunities for growth and career advancement.

Key Responsibilities

• Handle inbound and outbound customer calls in a professional and efficient manner.

• Address customer queries, concerns, and complaints with a problem-solving approach.

• Maintain accurate records of customer interactions and follow-ups.

• Provide timely and relevant information to ensure quick issue resolution.

• Collaborate with internal teams to escalate and resolve complex issues.

• Meet performance targets, including call handling time, customer satisfaction, and resolution rates.

Job Requirements

• Qualification: Intermediate or Graduate

• Experience: Fresher / up to 6 months in customer support

• Good communication in English & Kannada.

• Working Days: 6 days a week

• Shift Type: Rotational (24/7)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹17000 per month that depends on your interview. It's a Full Time job in Mysore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Technotask Llc.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at Technotask Llc
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.