Customer Care Executive

Job Title: Customer Care Executive
Location: Jaipur, Rajasthan
Experience Required: 0–1 year
Job Type: Full-time

About the Role:

We are looking for a polite, professional, and customer-oriented Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer queries, providing solutions, and ensuring a high level of customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound calls, emails, or chats from customers

• Resolve product or service-related issues promptly and effectively

• Maintain accurate records of customer interactions

• Escalate complex issues to the appropriate department when necessary

• Follow up with customers to ensure their concerns are fully resolved

• Build sustainable relationships and trust with customers through open and empathetic communication

• Meet performance metrics such as call handling time, customer satisfaction, and resolution rate
  

Requirements:

• Minimum qualification: 12th pass or graduate in any discipline

• Previous experience in customer support or call center is a plus

• Excellent verbal and written communication skills in Hindi and English (Regional language is a plus)

• Basic computer knowledge and familiarity with MS Office or CRM tools

• Strong problem-solving and interpersonal skills

• Ability to work in a team and under pressure

• Willingness to work in rotational shifts, including weekends and holidays (if applicable)
  

What We Offer:

• Competitive salary

• Training and career development opportunities

• Friendly and supportive work environment

• Fixed working hours

• Opportunity to grow within the company

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., TEAM TECHQART PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 15 Customer Care Executive at TEAM TECHQART PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.