Job details are as follows:
Company Profile:
Our client is an American MNC Pharmaceutical Company.
Job details: 109774 - Executive EPD Helpdesk
Experience: 1.0 Year(s) To 5.0 Year(s)
Job Location: Mumbai
Job Description:
Responsible for both Inbound & Outbound calls
Timely resolution of issues within TAT
Co-ordination with Functional Associates for early response to customers
Collection / Collation of Database from Associate Function
Timely submission of Daily, Weekly & Monthly Reports
Meticulous & timely implementation of various activities
Vendor co-ordination
Time to time updation of Product & Process knowledge
Should have excellent communication skills
Other details:
Location- Bandra BKC
Working days- Mon to Sat
Working time- 9 am to 6 pm
Payroll company- Talisman HR Solutions Pvt Ltd (renewable contract every 1 year basis on performance)
Interested can share updated CV on careers@talismanstaffing.com