Customer Care Executive

15,000 - 22,000 /month

Startek

Ghansoli, Navi Mumbai

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Stock Market / Mutual Funds

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Customer Support Executive – SBI Mutual Fund (Inbound & Email Process)

Position: Customer Support Executive

Process: SBI Mutual Fund – Inbound & Email Support

Location: Ghansoli, Navi Mumbai

Work Mode: Work From Office (WFO)

Job Details:

Qualification: Graduate

Experience: Fresher / Experienced (0–6 Months)

Shift Timing: 8:00 AM – 8:00 PM (Rotational Shift)

Working Days: 6 Days Working (1 Sunday Fixed Week Off)

Salary: ₹22,000 CTC

Requirements:

Candidate should have good English communication skills.

Minimum 0–6 months of experience preferred.

Should have good customer handling skills.

Basic computer knowledge required.

Ability to handle customer queries through voice and email channels.

Job Responsibilities:

Handle inbound customer calls related to SBI Mutual Fund services.

Resolve customer queries and provide accurate information.

Respond to customer emails professionally.

Maintain quality and customer satisfaction standards.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghansoli, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Ghansoli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.