Customer Care Executive

25,000 - 30,000 /month

Solutions

Vashi, Navi Mumbai

3 - 5 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Customer Relationship Management: Handle inbound and outbound customer inquiries via phone, email, and

chat. Ensure timely and professional communication with both prospective and existing clients.

• Sales Coordination: Assist the sales team in tracking and processing orders, preparing sales quotes, and

maintaining up-to-date sales records.

• Post-Sales Support: Manage customer concerns, troubleshoot issues, and ensure customer satisfaction with

timely resolutions.

• Client Follow-Up: Regularly follow up with customers post-purchase to ensure satisfaction and offer support with

product usage or additional purchases.

• Assisting with Sales Campaigns and Promotions.

• Reporting: Prepare weekly and monthly sales and customer service reports for management review through sales

report.

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a Graduate and above qualification with 3-5 years of experience for this Customer Care Executive job offered by Solutions in Vashi, Mumbai.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vashi, Mumbai.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vashi, Mumbai.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹25,000-₹30,000 per month. This is a Full Time job and has 1 openings.