Customer Care Executive

Academy of Vedic Vidya is an EdTech organization dedicated to providing high-quality education in the field of Vedic and spiritual sciences. We are looking for a proactive and well-organized Academic Coordinator to support our students, trainers, and academic operations.

Job Description – Academic Coordinator

• Company: Academy of Vedic Vidya (EdTech)

• Industry: Spiritual Education / EdTech

• Location: Ballygunge, Kolkata

• Job Type: Full-time, Work from Office (On-site)

• Shift: Day Shift

Key Responsibilities:

• Coordinate effectively between students and trainers to ensure smooth academic operations.

• Resolve student and trainer queries related to login, logout, and platform access.

• Collect regular feedback from students and trainers to improve the learning experience.

• Provide timely support and assistance whenever students or trainers face challenges.

• Maintain proper communication and ensure a seamless learning journey.

• Assist with day-to-day academic and operational activities as required.

• Ensure issues are resolved promptly by coordinating with the concerned teams.
  

Requirements:

- Excellent verbal and written communication skills.

- Strong coordination and problem-solving abilities.

- Basic computer proficiency.

- Personal laptop is mandatory.

- Stable Wi-Fi/internet connection at home is mandatory.

Freshers with excellent communication skills are welcome to apply!

Apply Now: Contact HR Payel : 9903829070 | Email: b.payel@academyofvedicvidya.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.