Customer Care Executive

Job Title: BPO Calling – Apprentice Program (Mumbai)

Location: Mumbai, Maharashtra
Job Type: Full-Time | Work from Office
Shift: Rotational Shifts

Stipend: ₹20,000 – ₹25,000 per month + Incentives + Rewards + Travel Discounts
Education: Graduate (Pass-out 2021–2025)
Experience: Fresher-friendly (No prior experience required)

Key Responsibilities

• Make outbound calls to potential and existing customers

• Handle incoming queries related to travel, bookings, or services

• Maintain accurate records of customer interactions and transactions

• Resolve customer complaints with professionalism and empathy

• Coordinate with internal departments to meet customer needs

• Meet performance targets and service level standards

• Ensure excellent customer service at all times

Eligibility Criteria

• Strong verbal and written communication skills

• Graduate (Pass-out years 2021 to 2025 only)

• Candidates must NOT hold the following qualifications: B.Tech, BE, BSc IT, Master’s degrees

• All semester mark sheets must be available

• Should not have an existing PF account

• Flexible to work in rotational shifts from the office (Mumbai)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Risosu Consulting Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Risosu Consulting Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.