Customer Care Executive

JD for the profile of Customer Service Executive

About Rico:

Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centers network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance. With RICO's engineering expertise, specially designed home & kitchen products have been introduced exclusively to cater to the toughest requirements. Rico now sells more than 52 different product categories in its range. Rico products are now sold in 13 countries in the world & is a very well-respected brand in the home & kitchen appliances segment.

Company Address:

Office - 8th Floor, Sapphire Building, S.V.Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India.

Website: http://www.rico.in

Contact details: careers.rico@gmail.com

JD for the profile of Customer Care Executive

·       Experience in handling customer query & complaints.

·       Ability to resolve the customer complaint and give them proper solution.

·       Know how to operate Gmail & reply to customer query through E-mail.

·       Inbound & Outbound calling

What are we looking for?

Qualifications & Skills Required:

·       Educational Qualifications – Any Graduate

·       Experience – 1 to 3 Years

·       Preferred: - Female Candidates

·       Preferred Knowledge - Knowledge of Excel, Good Oral & Communication Skills

·       Languages: - English, Hindi

Perks and Benefits

·       In addition to the salary, a performance Linked incentive amount will also be given every quarter

·       All perks like Bonus + PF + Gratuity etc. will be given

·       2 Sundays are working, Sunday is working can take comp off on weekdays.

·       Timing: -11am to 7:30pm

·       Will be working at our HO in Khar west - 2 min walk from the Station.

Location – Khar West (Candidate residing in Western line will be preferred)

Salary Range

·       20-25k (Depends upon the candidate)

Contact details: careers.rico@gmail.com Mobile - 8879444889

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., RICO APPLIANCES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at RICO APPLIANCES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.