Customer Care Executive

salary 20,000 - 55,000 /Month*
company-logo
job companyQi Lifecare Private Limited
job location kurla (west), Mumbai
incentive₹20,000 incentives included
job experience6 - 60 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF

Job Description

Responsibilities and Duties:

• Identify valid enquiries of patients calling and fix an appointment with our Clinics in India.

• Obtains customer information by answering telephone calls; probing them and fix the first consultation

• Ensuring correct information is delivered to patients during their first consultation.

• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that they feel supported and value, Convincing Power

• Understand caller's conditions and empathize helping them with appointments.

Informs Patients by explaining procedures; answering questions; providing information.

Engaging in active listening with callers, confirming or clarifying information and diffusing difficult situations, as needed.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹55000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., QI LIFECARE PRIVATE LIMITED.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 10 Customer Care Executive at QI LIFECARE PRIVATE LIMITED
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

PF

Skills Required

International Calling, Domestic Calling, Query Resolution, Computer Knowledge, sales

Shift

Day

Contract Job

No

Salary

₹ 20000 - ₹ 55000

English Proficiency

No

Contact Person

Nafees Khatri

Interview Address

kurla (west), Mumbai
Posted 10+ days ago
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