Customer Care Executive

10,000 - 15,000 /month

Pvp Hr Services (opc) Private Limited

Malad (West), Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Freshers and experienced candidates to start or grow their career with a reputed MNC.

Job Role & Responsibilities

Handle inbound customer calls professionally
Resolve customer queries, issues, and complaints
Provide accurate information and ensure customer satisfaction
Maintain service quality and follow company guidelines
Proper call documentation and system updates
(This is a NonSales, Inbound Voice Process)

Eligibility Criteria

Qualification: HSC and Graduation (Any stream)
Experience:
- Freshers are welcome
- Minimum 6 year experience in customer service / voice process preferred
Good communication skills in English & Hindi
Basic computer knowledge
Willingness to work in rotational shifts

Shift & Working Details

Working Days: 6 days working
WeekOffs: 1 rotational week offs

Salary & Benefits

Salary:10,000 – 15,000 per month

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Malad (West), Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.