Customer Care Executive

20,000 - 25,000 /month

Ogc Hr Solutions

Koramangala, Bangalore

1 - 4 years Experience in Customer Support / TeleCaller

40 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Logistics

Languages: Hindi, Tamil

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Key Responsibilities:

• Manage load & lorry matchmaking efficiently across multiple routes.

• Ensure seamless fulfilment of shipments with high customer satisfaction.

• Engage with transporters and customers for negotiation and coordination.

• Provide customer support and upsell cross-platform services when applicable.

• Track daily operations and maintain accurate data using Google Sheets and reporting tools.

• Support the team in handling multiple tasks in a fast-paced logistics environment.

✅ What We're Looking For:

• 1+ year of experience in logistics operations, especially in load-lorry matchmaking.

• Strong communication and negotiation skills.

• Prior experience in customer service and cross-selling.

• Comfortable using Google Sheets and basic reporting tools.

• Fluent in Kannada & Hindi, working knowledge of English (additional languages are a plus).

• Highly organized, adaptable, and a quick problem solver.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Domestic Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 40 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Koramangala, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-4 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 40 openings available.