Customer Care Executive

Customer Service Representative
Job Location - Kaikondrahalli, Sarjapur Road, Bangalore
6 days a week and the week-off will be on weekdays.

Specific Responsibilities:
❖ Handle inbound customer calls and address their queries.
❖ Understand and fulfil customer needs for satisfaction.
❖ Build trust through clear and interactive communication.
❖ Provide accurate information using proper tools.
❖ Resolve complaints promptly and offer appropriate solutions.
❖ Follow up to ensure issue resolution.
❖ Maintain records of customer interactions and accounts.
❖ Adhere to communication guidelines and policies.
❖ Go the extra mile to engage and delight customers.

Perks & Value Proposition:
❖ Health insurance: Rs 1 lakh per year, fully paid by the company.
❖ Free lunch and snacks: Provided to all employees.
❖ Promotions: Employees are promoted every 6 months, with outstanding
performers eligible for promotions every quarter.
❖ Rewards: Monthly recognition and rewards for top performers.
❖ Career growth: Employees can become Assistant Managers in as little as 2 years.
❖ Team-building activities: Regular team parties and an Annual Day outing for all employees.

Educational & Skill-Set Qualifiers:
❖ Education: Graduation or HSC qualified.
❖ Skills: Excellent verbal and written communication, good interpersonal skills,
numerical and analytical ability, and strong decision-making skills.
❖ Languages: English and Hindi mandatory; Kannada, Tamil, or Marathi preferred.
❖ Technical skills: Proficient in MS Office (Excel, Word).
❖ Work schedule: Flexible for a day shift (9 hours between 8 AM - 10 PM), and comfortable working 6 days a week, with a weekday off.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., No Broker.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at No Broker
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.